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Delivery Info

Delivery Services

Here at Motorhead.lk we offer a number of delivery services, please refer to the appropriate section for further information.

We have a premium services in Colombo if you would like to upgrade

  1. Delivery Service*

  2. Description

  3. Please Note

  4. Price

  • Economy
  • Within 1 - 2 Working Days (90% Next day Service) (07:00 - 19:00hrs)
  • Weekdays Only (only applies to orders placed before 12pm)
  • FREE (Orders over Rs.5000)
  • Premium
  • Same Day Colombo only (07:00 - 19:00hrs)
  • Weekdays Only (only applies to orders placed before 4pm)
  • Rs.475.00
  • Premium
  • Weekends (9am to 3pm)
  • Saturday, Sunday bank holidays
  • Rs.675.00

For orders placed after 12pm, please add 1 working day to your delivery date.

You will have the option on checkout to upgrade your delivery to one of these services:

Next working day delivery excludes items which are not marked as in-stock.

If your item is Over-Sized or Over-Weight (Over 25kgs) you may incur an additional Price. If this is the case you will be contacted once your order is placed.

Due to the volume of economy deliveries, please allow a full 3 working days before contacting our customer service centre. All delivery times are approximate and can be delayed due to circumstances outside of our control.

No deliveries will be made on Sunday Bank/ Public Holidays.

Delivery timescales will vary for items which are not marked as in-stock.

Out of area charges

Free delivery and Next day delivery services are not available for orders to International countries and some out of areas A surcharge may be applied for deliveries to these areas (If this is the case you will be contacted once your order is placed). These areas and the corresponding charges can be found below. Delivery timescales will vary for items which are not marked as in-stock.

Rest of World

Please don't worry as we can still help you!

Please select your parts and check out normally selecting your country; we'll then weigh your parcel and email you with the additional delivery charge. We can then proceed with your order once you have confirmed the additional charges.

We endeavor to dispatch all international parcels using the most cost effective methods; we'll use a number of couriers to find you the best deal. Alternatively you can call the export team on +94 770488667, and they will be happy to help with your enquiry and quote to export outside of the Sri Lanka.

Further Information

Bank/ Public Holidays

No deliveries can be made on Bank/ Public Holidays (Unless you have paid extra chargers and arrange with our team). Any deliveries scheduled to arrive on a Bank/Public Holiday will be delivered the following working day. In addition, our warehouse is closed on Bank/ Public Holidays so orders placed on a Bank/ Public Holiday will not be dispatched until the following working day.

Stock indication

Here at Motorhead.lk we use a stock indication system on our web site which informs you if we have the selected item in stock or if it is a special order item. Stock indication status shown on our website is updated every 24hrs and actual stock at our warehouse may vary to that shown on the site (for example, where other orders are received before your order can be processed). Should you order an item where this has occurred we will send you an e-mail advising you of the changed status.

In stock

Products displayed as being 'in stock', means we have good stock levels at our Mail Order Warehouse and are available for immediate dispatch in our normal delivery timescales.

Available to order

Parts displayed as being 'Available to Order' are not in stock at Mail Order Warehouse, but are in stock at our National Distribution Centre and are available to order, where this is the case we give an approximate estimated time of dispatched to you underneath.

Dispatched in 24Hrs - The product is available from our Central Distribution Centre and the usual estimated time of dispatched to you within is 24hrs.

Up to 7 days - The product is normally held within our Central Distribution Centre but is temporarily out of stock. Stock is due in from the supplier and the estimated time of dispatched to you is within 7 days.

Up to 14 days - The product is normally held within our warehouse but is temporarily out of stock. Stock is due in from the supplier and the estimated time of despatched to you is within 14 days.

Up to 28 days - The product needs to be specially ordered from our suppliers, which may also be overseas. We will endeavour to get these types of products to you within 28 days.

Out of stock

Products displayed as being 'Out of Stock' are normally held within our National Distribution Centre but are temporarily Out of Stock. Stock is due in from the supplier but we do not have an estimated date of arrival.

Products that are not available at point of order

In some cases you may find that an item you wish to purchase as part of your order is not available. At this point you have two options: Place the order on hold until all items are available and deliver your order all at once Ship available items at point of order and send the unavailable item(s) separately when it becomes available, however this method may incur separate shipping charges for each item dispatched.

More about delivery

If you order products with different status e.g. an item that is in stock and a product with a delivery date of 21 days, then we will deliver all items when we have all of the goods in stock unless otherwise instructed. Should you wish us to ship items to you as they become available we may impose additional shipping charges. In the unlikely event of your product being lost or damaged in transit, claims must be made in writing. In the case of non-delivery, please wait 10 days in case it has been delayed. Damaged goods must be retained in case we need to arrange for inspection.

Please ensure you are available to sign for your parcel as this will not be left without a signature. If you are not there to receive your delivery, please follow the instructions on the card that will be left to rearrange your delivery.

Once your parcel has been attempted for delivery and been unsuccessful, we reserve the right to levy an additional charge to re-arrange a further delivery. Any additional instructions to the carrier must be agreed by Motorhead.lk

All delivery costs include VAT at the current rate and are per order, regardless of the number of boxes.

Specialist Products:

Certain products have restrictions or special conditions as to the carriage of them.

Batteries:

Our couriers are only able to supply batteries to certain Areas out of Colombo. To check if we can deliver to your area, you can call us on 0112437971 Batteries are supplied in specially designed boxes, which carry the relevant legal, and health and safety markings. Please ensure the box is not damaged in any way upon opening the box, as any returns need to be sent back in the original box. If the box is not available, any batteries must be returned in an equivalent box. Motorhead.lk can supply a box at customers cost.